Our Blog

Redefining Conservation

Subscribe to our RSS Feed >

November 23, 2015|By Frances Kennedy and Larry Selzer
Frances Kennedy. Photo by Robin Murphy/The Conservation Fund.

A Conversation with Frances Kennedy


Read more

November 16, 2015|By Jesalyn Keziah and Julius Tillery
Micro-market gardens support community health and local producers.

Increasing access to the great outdoors doesn’t refer only to large projects, such as setting aside parks and preserving working land and waterways. It can also be accomplished at a local level to ensure that people have access to the outdoors in their own communities. 

Read more

November 9, 2015|By Michelle Sullivan
Michelle Sullivan, center.
At U-Haul, our team members live in the communities they serve. We hire locally because we want our employees to have a personal investment and share our corporate commitment to growth in their communities. Our team never forgets that our quality self-move, self-storage services and products are to improve human lives. U-Haul appreciates its obligation to the communities in which we do business, and for many years we have focused on the endorsement of social programs by partnering with organizations and events that directly serve the most basic of human needs.

Read more

November 2, 2015|By Shannon Lee
Fund employees at the ribbon cutting, L to R: Andrew Schock, Shannon Lee, and Stacy Funderburke. Photo by Whitney Flanagan.
I grew up in Cabbagetown, a historic inner-city neighborhood situated 1.5 miles east of downtown Atlanta, Georgia. During the 1980s my neighborhood was poor, under-resourced, neglected and lacked green space, leaving its residents disconnected from the natural environment.

The only real natural areas we had were the overgrown, vacant lots where demolished homes were replaced by kudzu alleyways ripe for adventure. There was also an abandoned elementary school in the middle of the neighborhood, directly across from my house. For a while, it was used as a community center, but mostly it was just left empty. Out back, there was a dirt field, but it had so much broken glass you dare not ride your bike across the yard. Not exactly a great place to play.

Read more

October 26, 2015|By Jena Thompson Meredith
Jena Thompson Meredith
My grandfather taught me that the customer is always right. Years later, I would put his good guidance into practice as I worked my way through college as a barista at Starbucks. I loved it. I had a reliable paycheck, great tips, a free pound of coffee a week and health insurance—all critical to my 19-year-old wellbeing. We were highly encouraged to put the customer first, and given significant leeway to ensure every customer left happy. There was no stress over trying to haggle over a return or a refund. “You aren’t satisfied? That’s okay. What can we do to fix it?” And it was done.

That commitment to service pays off. According to a 2014 survey of 10,000 US consumers asked to rate their customer service experience with 268 national and regional companies, Starbucks ranked #9. USAA and Amazon, two brands also renowned for walking the extra mile for customers, ranked #1 and #2, respectively.  According to this research, customer satisfaction involves more than just being told “yes.” Successful companies, they say, operate with a combination of purposeful leadership, engaged employees, compelling brand values, and customer connectedness.

Read more

October 19, 2015|By Reggie Hall
Reggie Hall in Lassen Volcanic National Park, California, shortly before RALLY 2015.
RALLY (also known as the National Land Conservation Conference) is the largest land conservation conference in the country. This year’s RALLY was held in Sacramento, California, and attended by more than 1,800 land trust staff, volunteers, donors, agencies and others from all 50 states, Canada, Australia, South America and beyond. Quite an impressive gathering, considering there were only 255 attendees at the first RALLY in 1985. This annual conference is THE opportunity to gather with colleagues, learn new skills, make new friends and catch up with old ones and hopefully return to our operating regions with a renewed sense of vigor. We may also have had a little fun while we are all together.

Read more